The post holder supports student records management, including enrolment, registration, and status updates. They help maintain accurate data, assist with database tasks, and ensure smooth workflows, contributing to effective tracking of student progress, achievements, and attendance.

Applicants are also requested to complete an application form which is available in the following link:

https://www.middlesex.mu/about-mdx-mauritius/work-with-us

JOB DESCRIPTION

Job Title:               Student Records Assistant

 Campus:                Mauritius Branch Campus

 Reporting to:Head of Student Administration

Overall, Purpose:  

 The post holder will support the Head of Student Administration by assisting in all aspects of the student records management, including enrolment, module registration, and status changes throughout the student lifecycle. He/she will contribute to the efficient operation of the student records system by assisting with database management, ensuring data accuracy, and helping to streamline workflows where possible. Additionally, the post holder will support the maintenance and integrity of student data, including achievement tracking, progression and continuation data, and attendance monitoring.

 Principal Duties:   

• To work with the Head of Student Administration to ensure seamless and efficient service delivery to all stakeholders

• To contribute to the enhancement of the processes and procedures of the student administration, encouraging a culture of continuous improvement

• To develop and maintain an excellent understanding of the university’s regulations

• To be responsible for operational delivery of student records, to ensure any barriers linked to enrolment, assessment and transition for students are mitigated against. This will be achieved by working with stakeholders to ensure: 

•  Programme and modules are setup up in MISIS in accordance with the validated documents.
• To help with the design and production of the academic timetable which optimizes resources and recognises the needs and interests of a range of stakeholders across the university 

• Students are successfully enrolled, and onboarding processes are seamless 

• Student records accurately reflect the stage students are at, and that any changes are managed holistically 

• To maintain accurate records and databases and develop reporting to support operational effectiveness in line with outlined policy. 
• To generate and analyse reports to inform decision-making. 
• To ensure data privacy and security rules and policy are adhered to. 
• Other tasks that may be required by the Head of Student Administration, with particular reference to major events such as examination, invigilation and graduation ceremonies, when all campus staff are expected to participate.

Other Duties:

• As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post-holder

• The post-holder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager.

Flexibility:  

Please note that given the need for flexibility in order to meet the changing requirements, the duties of this post and the role of the post holder may be changed  after consultation.

PERSON SPECIFICATION

Job Title:  Student Records Assistant

Selection Criteria:

Education / Qualifications – Essential

• Educated to degree level or equivalent through relevant work experience.
• Experience in a similar role within higher education or a related sector.

Skills / Knowledge – Essential

• Good organisational and administrative abilities.
• Ability to manage multiple tasks and prioritise effectively.
• High level of accuracy and attention to detail.
• Excellent written and verbal communication skills.
• Strong team player with a collaborative approach.
• Competence in using data to support process improvement.
• Proactive, with the ability to take initiative and solve problems independently.
• Experience working with student information systems or similar databases.
• Commitment to delivering high-quality services and continuously improving the student and staff experience.