Reporting to the Chief Transformation Officer, the candidate will lead transformation and digital projects across C-Care, ensuring timely execution and improved efficiency. The role involves working closely with teams and vendors for successful implementation.

• Supporting and coordinating the implementation of transformation and digital initiatives across departments and business units.
• Translating strategic directions into operational deliverables and tracking project timelines and dependencies.
• Facilitating process mapping, root cause analysis, and reengineering of workflows in collaboration with stakeholders.
• Organising workshops and working sessions to co-design and validate improved processes.
• Monitoring project progress and resolving issues by proposing actionable alternatives.
• Coordinating with vendors and internal IT teams for successful delivery of systems and tools.
• Documenting revised SOPs and project deliverables and maintaining updated project dashboards and trackers.
• Liaising with clinical and non-clinical departments to support implementation and adoption of new processes.
• Preparing project updates for senior management and contributing to the development of annual transformation roadmaps.

 What are we looking for?

• Bachelor’s degree in Business, Engineering, or related field. A Master’s degree is an advantage.
• 3–5 years’ experience in project coordination, operations improvement, or digital transformation.
• Familiarity with project management methodologies (Agile, Lean, or Waterfall).
• Experience in healthcare or hospital operations is a strong plus.
• Proficiency in Microsoft Office (Excel, PowerPoint) and project tracking tools (e.g. Trello, MS Project).
• Experience with process mapping tools (Lucidchart, Visio, Miro).
• Strong analytical, problem-solving, and organisational skills.
• Excellent communication and interpersonal abilities.
• Ability to collaborate across departments and work independently in fast-paced environments.