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Team Leader Retail Cosmetics

Responsibilities

Formulate fruitful business development strategies to ensure long-term success.
Set standards and objectives for different stores.
Optimize and oversee operations to ensure efficiency.
Lead and coach a team of store supervisors and beauty advisors towards effective collaboration and attainment of goals.
Analyse sales and revenue reports and make forecasts.
Monitor stock levels and purchases and ensure they stay within budget.
Evaluate performance using key metrics and address issues to improve it.
Undertake sound financial management to ensure stores are profitable and stay within budget.
Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
Deal with international suppliers and plan marketing and in-store promotional events or displays.
Keep abreast of market trends to determine the need for improvements in the store.
Ensure compliance with company’s policies and operational guidelines.
Ensure the store fulfils all legal health and safety guidelines.
Deal with problems by providing creative and practical solutions.
Deal with complaints from customers to maintain the store’s reputation.

Requirements and skills

Proven experience as retail supervisor or similar role.
Knowledge of performance evaluation metrics and principles.
Sound understanding of optimization of store operations and standards for success.
Working knowledge of ERP software.
Exceptional communication and interpersonal abilities.
Excellent organizational and leadership abilities.
Strong business acumen with a strategic orientation.
Excellent problem-solving abilities.
Knowledge of retail management best practices.
Commercial awareness.
Analytical mind and familiarity with data analysis principles.
BSc/BA in business administration, retail management or similar field.

Grays