Spa Therapist

Provide spa treatments and product advice to guests as per Standards.

• Take part in training and implement accordingly                                                               
• Keep superior informed about all unusual matters concerning any plans affecting his/her area
• Ensure an efficient and high quality service to guests 
• Attend to complaints of guests and inform Superior
• Provide efficient product advices to guests after treatments or at any request from the guest  
• Involve in all marketing operations 
• Monitor Spa Shop and replenish as and when necessary
• Minimize wastage      
• Respect health and safety procedures
• Inform Spa Manager of stock replenishment
• Ensure that treatment advices suit clients needs and requirements
• Perform set up of treatment rooms, laboratory, relaxation area and Spa facilities as instructed by immediate superiors 
• Re set up treatment rooms after each treatment
• Ensure specific maintenance/cleaning of materials and concerned spa areas  
• Take the responsibility of the Spa Reception during the absence of the Spa Receptionist in preparing the daily tasks (invoices, consultations, reports, inventories…) and operate as per Spa SOPs
• Comply with all the sustainability commitments and practices implemented within business units
• Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society