Receptionist

We're hiring a warm, professional Spa Receptionist to be the face of KAIRALI SPA—a serene beauty destination delighting VIP guests in Mauritius for 18+ years. 🌴 With presence in 10+ countries 🌍, we value exceptional care and a people-first attitude.

🧾 Your Role at Kairali Spa:

✨ Greet every client with a warm smile and ensure a smooth check-in/check-out experience
📞 Manage phone calls, bookings, and inquiries via salon software
🪑 Maintain a clean, calm, and welcoming front desk and waiting area
💳 Handle payments accurately (cash, card, online, etc.)
💬 Recommend services, products, gift vouchers, and promotions to all clients
🤝 Collaborate with our masseuses and beauticians to ensure smooth client flow
🔐 Maintain client records professionally and confidentially
📋 Assist with admin tasks like stock tracking and supply orders
🤗 Be a proactive team player, ready to assist wherever needed

🎯 What We’re Looking For:

✔️ A professional, polished, and approachable presence
🏨 Prior experience in salons, spas, or hospitality is a plus
⏳ Strong multitasking and time-management skills
🖥️ Comfortable using booking and POS systems
🧘 Calm, courteous, and reliable—even in busy moments
🎓 Minimum HSC qualification
🧑‍💻 Computer literate
📞 At least 3 years of customer care experience
📍 Age: 30 to 45 years
🏠 Residing in Plaines Wilhems or Port Louis

🌟 Why You’ll Love Working With Us:

🎁 Employee discounts on services and products
🕐 Shift system for flexibility
📚 On-the-job training and career development
🤍 Friendly, supportive team culture
🏡 Beautiful, serene, and energetic workspace

💼 Compensation & Hours:

💰 Basic Salary: Rs 23,000 + commissions + transport allowance
📆 Shifts:
🗓️ Weekdays: 08:30–14:30 & 14:00–20:00 (Shift System)
🗓️ Weekends & Public Holidays: 08:30–17:00 (Shift System)