RECEPTIONIST / Admin Support Officer

RECEPTIONIST / Admin Support Officer

We are seeking a professional and friendly Receptionist to join our team. As the first point of contact for our company, the ideal candidate will provide a warm welcome to all visitors and clients, deliver exceptional customer service, and perform a variety of administrative and front desk tasks to support daily operations.Key Responsibilities:

• Greet and check in patients in a courteous and professional manner.

• Answer, screen, and route incoming phone calls and inquiries.

• Maintain and update the appointment schedule for Consultants and doctors.

• Confirm patient appointments and follow up on cancellations or rescheduling.

• Collect and verify patient information.

• Handle incoming and outgoing mail, emails, and other correspondence.

• Ensure confidentiality of patient records  and other privacy regulations.

• Provide administrative support to front office department.

• Assist with patient billing and payments, when required.

• In addition to the responsibilities outlined, you may be required to undertake additional tasks as needed to support the overall objectives of the organization.

• Qualifications:

  • HSC or equivalent.
  • Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Proficiency in Microsoft Office Suite.
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service attitude.