Porter

Candidate's Profile: • Theoretical knowledge (Form III) and/or prior professional experience • Driving licence • 3 Years experience in hospitality industry • Fluent in English and French

Main Responsibilities:

• Take part in training and implement accordingly
• Keep superior informed about all unusual matters concerning any plans affecting his/her area
• Pick up luggage from rooms upon departure and bid farewell to Guests
• Ensure that luggage are well tagged and delivered in allocated rooms
• Ensure that luggage are well identified while placing in departure lounge/car
• Fetch and distribute incoming and outgoing internal messages/parcels to Guests within 15 minutes
• Ensure effective and efficient car / shuttle service
• Drop and fetch Guests as and when required
• Ensure cold towel & cocktail service upon Guest arrival
• Ensure having good knowledge of Geography of the Island
• Upsell outings/excursions to Guests
• Ensure efficient use of materials to minimise costs
• Follow up of Vouchers from taxi service
• Use the hotel club car for the transportation of luggage when necessary
• Ensure hotels’ vehicles are properly maintained parked and in good running condition
• Inform Superior shall there be any damage/breakage of luggage
• Ensure swapping of Master Key in rooms (Any In/Out of rooms)
• Ensure fetching of postcards from letter box and leave at the reception for postage
• Ensure proper in/out of cold towels and logged properly
• Ensure message are sent to Telephone Operator, when message is delivered in room in the absence of Guests
• Comply with all the sustainability commitments and practices implemented within business units
• Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society
• Job Location in Pamplemousses, Riviere du Rempart & Port Louis