L&D Coordinator

Includes administrative tasks (typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements), analysis of data and situations, hosting, organizing and coordinating activities amongst other usual L&D duties.

Learning & Development

- Contributes to the development of a continuous learning culture within the hotel.

- Is responsible of training administration: updating of training records database, organization off staff training sessions and workshops and HRDC procedures for training grants of MQA approved courses.

- Conducts training sessions for team members 

- Helps in maintaining of the Performance Management System.

-              Plan, implement, coordinate and/or present corporate training programs in accordance with current Hilton requirements including harassment-free workplace, diversity, new team member orientation, communication, leadership and service series and related training to meet specific departmental needs.

-              Contributes to the development of a continuous learning culture within the hotel.

-              Track, input, maintain and audit all individual employee training records of in house programs including department orientation records for new hires on a computer system.

-              Conduct departmental trainers meeting and ensure training are conducted in the departments.

-              Oversee and monitor all departmental training programs.

-            Compile monthly and quarterly reports of training activity. Conduct necessary analysis to assess specific departmental and training needs.

 -              Provides support through assistance or guidance to team members/Management on required HR issues as per specific needs.

-              Assist in the preparation of internal notices and organization of monthly departmental meetings.

-              Ensures that team members receive appropriate information in due time.

-              Contributes in the writing up and diffusion of the hotel’s internal newsletter.

-              Coordinates events, team members social & sports activities, service award programs, HR Events among others

-              Maintains the general notice-boards and E-board by updating them with relevant information.- 

EDUCATION

Higher School Certificate and at least a Degree in Human Resources Management.