Client Account Manager

To be responsible for and manage a portfolio of customer accounts

KEY RESPONSIBILITIES

1. Maintain good knowledge of SIL products and services, competitive products and technologies and industry trends;
2. Develop and manage all sales activities into a named list of accounts in Mauritius and abroad;
3. Manage portfolio of accounts, prospect for new opportunities, prepare sales proposals, coordinate all requirements analysis and demos, manage the sales pipeline, forecasting all business by quarter, closing sales opportunities;
4. Identify and qualify sales opportunities in specified territory/sectors. Work with and leverage sales and technical team across all departments, where necessary, to develop strategy to close opportunities, assure customer satisfaction and achieve sales quotas;
5. Proactively engage SIL's and client Executives;
6. Achieve revenue targets for all measured lines of business;
7. Utilise relevant and valuable sales tools and information sources;
8. Maintain accurate and comprehensive intelligence on clients and partners;
9. Keep management informed of Oracle and client activities;
10. Contract negotiation with customers and partners.

QUALIFICATIONS & EXPERIENCE

1. Bachelor Degree, preferably in ICT with 8 years experience or
2. Post Graduate Degree with 5 years experience;

COMPETENCIES

1. Ability to write process documentations;
2. Excellent interpersonal, negotiation skills, presentation and communication skills;
3. Ability to learn/improve;
4. Flexible attitude;
5. Good command of English language – written and oral;
6. Responsible and Ability to work in a team.