Chief Operations Officer

OPPORTUNITY TO LIVE AND WORK ABROAD We are hiring a Chief operations officer (COO) for a leading insurance company based in Seychelles

A leading player in Seychelles’ insurance sector is seeking a dynamic and experienced professional to join its executive leadership team as Chief Operations Officer (COO). The organization offers both general and life insurance products and is undergoing continued growth and evolution.

Role Summary

Reporting directly to the Managing Director (MD) and working closely with the Board of Directors, the COO will lead and oversee all operational functions in alignment with the organization’s overall mission. The ideal candidate will bring deep knowledge of insurance operations, strong leadership skills, and the ability to collaborate effectively across departments. This role is critical in driving operational excellence and advancing the company’s strategic goals.

Key Responsibilities

Leadership & Management

• Partner with the MD to execute daily operations and strategic initiatives.

• Collaborate with the CFO to ensure sound fiscal management, particularly in developing and implementing operational components of the annual budget.

• Lead and mentor the senior leadership team, fostering strong planning and execution capabilities.

• Identify operational synergies across departments to enhance efficiency and performance.

• Implement best practice business processes and systems to drive productivity.

Operational & Technical Expertise

• Possess extensive knowledge of general and life insurance operations.

• Demonstrate a strong understanding of regulatory requirements, including solvency regulations, IFRS 17, and data protection laws.

• Have practical experience in underwriting, claims, broking, and reinsurance.

• Offer expertise in enterprise risk management, compliance, internal audits, and financial reporting.

• Understand the importance of cybersecurity and data governance within the insurance sector.

• Adopt a customer-centric approach to operations, product development, and distribution strategies.

• Monitor key performance indicators (KPIs) and drive continuous process improvements.

• Prepare and manage the annual operational forecast, reporting on performance regularly.

• Build and maintain strong relationships with key stakeholders, including regulators and reinsurance partners.

• Represent the organization in external forums such as media events, community engagements, and industry panels.

Qualifications & Experience

• ACII or an equivalent professional insurance qualification with a minimum of 10 years of relevant experience.

• A Master’s Degree in Insurance will be considered an asset.

• Regional or international insurance experience is desirable.

Key Competencies

• Strong organizational and people management skills with a track record of building high-performing teams.

• Decisive and analytical, with the ability to prioritize and communicate effectively.

• Skilled in stakeholder engagement within fast-paced, competitive environments.

• Excellent written and verbal communication abilities.