Assistant Food & Beverages Manager

Ensure profit and sustainability of the business Comply with prevailing legislations Conversant with Rules and Regulations prevaling in the Establishment Ensure creativity and buzz activities are always present Ensure SOPs are respected and applied

 Qualifications/ Experience Required:

• HSC level or equivalent with professional training and experience

• Diploma or BSC in relative field from a recognized institution (NC4)

• 5 - 7 Years experience in related field

• Computer literacy including hotel management system such as Opera, Micros, Win HMS

• Fluent in English and French both written and spoken, a third language would be an advantage

Accountabilities:

Assist superior to :

Coordinate & supervise activities in his/her department

• Ensure Guests’ / Repeaters’ satisfaction at all times and be totally aware of their preferences

• Ensure that respective team projects a warm, professional and welcome image

• Handle and monitor of guests complaints and the relevant follow up action required

• Establish and maintain effective interpersonal relations

• Interact regularly with guest to obtain feedbacks for improvement

• Ensure respective TMs are operating as per Quality Management System

• Ensure respective TMs are operating as per S&H regulations and policies

• Consult with respective Outlet Managers about organisational aspects of special events / functions

• Effectively and efficiently control and supervise the day-to-day operations of all Outlets

• Ensure proper grooming of team members as per standard

• Establish an effective control of the Outlets

•  Acts as a coach