Security Guard

Join St. Regis Le Morne Resort Mauritius, where world-class hospitality, professional growth, and stunning natural beauty converge

Key Responsabilities

Safety and Security

• Adhere to company safety policies to maintain a clean and secure environment.
• Handle emergency situations according to specific procedures (e.g., evacuations, medical emergencies).
• Report workplace accidents or injuries immediately to management.
• Stay vigilant about undesirable individuals on the premises.
• Identify and report unsafe conditions to management.
• Follow hazardous material handling procedures and utilize Material Safety Data Sheets (MSDS).
• Use appropriate personal protective equipment (PPE) and correct lifting techniques.
• Complete required safety training and certifications.

Policies and Procedures

• Safeguard the privacy and security of guests and coworkers.
• Maintain confidentiality of company materials and information.
• Follow company policies regarding tools and equipment.
• Ensure personal appearance complies with company standards.

Guest Relations

• Address guest needs professionally and promptly.
• Assist individuals with disabilities, offering support as needed.
• Listen actively to guest concerns and respond positively.
• Greet guests warmly and thank them sincerely.

Communication

• Prepare and review written documents for accuracy.
• Communicate clearly and professionally with guests and coworkers.
• Use electronic devices for information exchange.

Teamwork

• Handle sensitive issues with respect and confidentiality.
• Support colleagues and foster a positive work environment.
• Collaborate with other departments to achieve common goals.

Quality Assurance

• Comply with quality assurance standards.

Physical Tasks

• Read and verify information in various formats.
• Inspect tools and equipment for defects.
• Use computers and point-of-sale systems for work-related tasks.
• Move quickly in response to work situations and perform physical tasks such as lifting and carrying objects up to 50 pounds.

Surveillance and Patrol

• Patrol property areas by foot or vehicle to ensure security.
• Monitor surveillance systems for unusual behavior.
• Lock property entrances as required.
• Conduct daily safety inspections.

Incident Response

• Respond to accidents and emergencies, providing first aid as necessary.
• Assist during various emergency situations (e.g., fire, flood).
• Notify management or authorities about incidents.
• Document incidents and complete necessary reports.

Investigations

• Maintain confidentiality of security reports.
• Conduct investigations related to theft, fraud, and guest complaints.
• Interview involved parties to gather information