RESPONSIBILITIES • Ensure proper mise en place of condiments, silverware, glassware and linen prior to service • Acknowledge guest by name and greet them with the Residence Salutation • Take/serve food and beverage order and repeat order to guest for confirmation. • Promote menu products consta ...
The Health and Safety Manager will be responsible for the review, development, implementation and monitoring the Safety management systems to ensure the safety of staff.
JOB SUMMARY: The HR Coordinator holds a position of strategic importance within the hotel. His/her responsibilities include key areas of staff care, welfare and communication, having a direct effect on staff morale, well-being and motivation.
JOB SUMMARY The Restaurant Hostess coordinates activities of dining room personnel to provide fast and courteous service to guests. She schedules dining reservations and arranges parties or special services for diners.
JOB SUMMARY The waiter serves a table according to the standard procedures. Controlling of cleanliness, condition and completeness of place settings, plates and dishes, table cloths and napkins on tables.
JOB SUMMARY The Room attendant is responsible for the cleaning and maintenance of rooms in order to maintain guests’ comfort, security and hygiene in a standardized manner. He is also responsible of the cleaning materials, tools and pantry for the hotel’s benefit.
The Restaurant Manager is responsible for managing the daily operations of the Food and Beverages outlets.
The Resident Manager is responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit, and ensuring guest satisfaction and product quality standards are met.
RESPONSIBILITIES Actively participate in and oversee the provision of excellent service to guests. • Handle customer complaints and converse with guests to obtain feedback and suggestions for improvement. • Collaborate with Management to develop strategies and special events to promote sales. ...