Warehouse Operations Supervisor

Manages the daily overall operational activities of the Warehouse by optimizing the use of available resources to ensure an efficient and on time service to all stakeholders

• Enforces discipline by zones and coordinates with Department Manager for disciplinary issues relating to the workforce
• Monitors performance of the workforce to achieve efficiency
• Ensures that all employees adhere to Health & Safety procedures and wear their PPE (Personal Protective equipment), as required by law
• Informs the Department Manager in case of injury and ensures that first aid is given to employees if needs be by an authorised and trained first aider
• Fills in the injury report as and when needed and sends to H&S Manager and Department Manager
• Plans with Warehouse Outbound Clerk/Picking Support on manpower needs, assigns tasks to the workforce, based on the workload & ensures tasks are completed on time by zones
• Supervises the operational activities by zones and ensures that assigned tasks are carried out as per the set procedure
• Ensures that all trucks are loaded on time & are properly secured, before trucks are parked     
• Ensures that the sorting operations completed on time, monitors the pre-sorting of cases returning from the trade & enforces on the Distribution Crew if not properly done
• Informs the Distribution Supervisors for corrective actions
• Follow-up on the transfer of empties/finished products (From – To) on premises/production sites/offsite stores
• Ensures that space is optimized for additional receipts from Production/Trade/staged loads
• Monitors the flow of distribution trucks in all zones, to minimize bottlenecks & optimize their turnaround time
• Ensures that all loads are properly staged in designated locations
• Ensures that housekeeping is maintained in all zones   
• Ensures that breakages occurrences on all zones are recorded & submitted on time to Inventory Controlle
• Ensures that all incoming receipts & outgoing shipments (finished products, empties & truck equipment) are accurately verified
• Assists the Inventory Team in the inventory exercise 
• Monitors the daily availability of core equipment, consisting of f-lifts, order picker, prime movers, trailers
• Ensures that downtimes are reported on time to internal or external Suppliers for on time repairs
• Ensures that set KPI’s are recorded on a timely manner:

1.   Turnaround time of delivery truck
2. Checking accuracy v/s Error on load tracking
3. Anomalies on returns from trade tracking
4.  Breakages tracking
5. Sorting tracking

• Any cognate duties that befits the position