Warehouse Coordinator

We are seeking a proactive Warehouse Coordinator to oversee warehouse operations, including inventory control, staff supervision, and logistics. The ideal candidate is organized, detail-oriented, and able to ensure efficient and accurate order fulfilment in a dynamic environment.

Key Responsibilities

Order Processing & Inventory Management

• Prepares orders by processing requests and supply orders upon receipt of mail.

• Maintains inventory controls by regularly conducting stock inventory and tallying with OpenBravo.

• Conducts physical inventories for department supplies to verify stock.

• Stores products by designating storage areas, adjusting storage areas according to production and shipping requirements, and updating the location database.

• Issues appropriate documents for receipt and delivery of items.

• Verify if all delivery notes and warehouse receipts correspond with the volume report.

• Complete volume follow-up of all commercial clients for invoicing purposes.

Warehouse Operations & Equipment

• Ensures warehouse equipment is in good condition and informs management of any issues.

• Monitors warehouse functions in conjunction with the administration department to ensure efficient work planning and operations.

• Ensures all staff working in the warehouse wear their safety equipment.

• Monitors departmental budget (e.g., mail, storage invoices, and warehouse department expenditures) to ensure accurate allocation of expenses and asset tracking.

• Monitors and checks delivery notes and warehouse receipts issued by the warehouse clerk.

Administrative & Reporting Duties

• Completes reports by entering required information (delivery and receipt of items) on OpenBravo (Warehouse Management System).

• Ensures all documents are recorded in their specific files.

• Reads daily attendance for all departments.

• Keeps records of all sick and local leave for all SDI Warehouse staff.

• Answers all client queries concerning stock and invoices.

• Raises all monthly invoices on OpenBravo and mails clients their respective invoices.

• Monitors client payment follow-up and updates OpenBravo accordingly.

• Prepares clients’ statements of account and chases overdue payments.

• Prepares financial analysis, debtors & creditors reports, and cash flow statements monthly.

• Prepares all outgoing payments (cheques) and payment vouchers.

• Updates all cash and bank ledgers for the accounting department.

• Monitors petty cash records.

• Prepares VAT returns quarterly.

• Ensures all documents are kept in their respective files for the Accounting & Administration Department.

Client & Operational Support

• Prepares client quotations as per service requirements.

• Prepares client storage contracts and monitors renewal dates.

• Monitors stationary inventory and stock of all documents needed for the operations department, ordering before stock runs out.

• Assists other personnel to support them in completing their work activities.

• Answers incoming department telephone calls pertaining to warehouse issues and responds to customer communication via email, fax, and telephone.

• Contributes to team efforts by accomplishing related results as needed.

• Assists in other duties assigned by the Warehouse Manager where necessary.

Qualifications

• Proven experience as a Warehouse Coordinator or in a similar logistics role.

• Strong understanding of logistics and warehouse principles.

• Proficiency in warehouse management systems (WMS) and Microsoft Office Suite.

• Excellent leadership, organizational, and problem-solving skills.

• Ability to work in a fast-paced environment and manage multiple tasks.

• High school diploma or equivalent; degree in logistics, supply chain management, or a related field.