To serve customers by providing basic product and service information; assisting client in using all MUA digital tools and ensure total customer satisfaction at all times.

Main Responsibilities

To achieve the set sales objective by: 

• Proposing Basic General Insurance products according to client’s needs.
• Forwarding Insurance leads to Relationship Executives for complex Insurance products and all leads that cannot be done online or web or App
• Proposing all benefits and digital solutions that will help adopt the latest technology proposed by the company.
• Attend to Client’s request in a timely manner
• Guide client in using digital tools and deliver the necessary documents when needed.
• Assist in the understanding of insurance contract terms and conditions.
• To operate as cashier of the Kiosk (card and digital payment only).
• To keep all records up to date in respect of any task allocated by the Branch Manager.

Job Requirements:

• HSC
• Certificate in Insurance will be a definite advantage
• A minimum of 2 years of experience of relevant experience
• Strong analytical, programming and communication skills
• Result-oriented and committed to meeting deadline
• Good attitude and able to work in a team.

Working Hours:

Monday to Friday:

1st Shift: 9h30 - 17h00

2nd Shift; 11h00 - 18h00

Saturdays

9h30 - 13h00