Technical Sales Representative

Technical Sales Representative

We are looking for a results-driven Technical Sales Representative to join a leading manufacturer in the construction industry. You will be responsible to promote the company’s products to all stakeholders involved in the construction industry as per the assigned region.

Responsibilities

Technical sales:

• Promote and sell products within the specific region of the island
• Identifying all technical and commercial issues of prospects & existing customers
• Ensuring sales, prospects visit and follows up
• Defining new prospects as per territories and develops new clients
• Responding to functional and technical elements on the products
• Developing and coordinating the activities of the products with applicators on the technical aspect
• Building, maintaining good relationship with customers (contractors, masons, hardwares) and recording their feedback.
• To ensure that CRM is updated at all times
• Implementing action plans to increase sales together with Team Leader – Project and Sales Manager
• Controlling and following up on debtors
• Preparing and submitting sales activity reports to the Team Leader – Project

Quality & Customer Service:

• Provide quality and professional services to customers in order to attend to customers’ needs and expectations
• Ensuring that procedures are adhered as per company policy and also followed by everyone to satisfy external & internal customers’ requirements
• Taking personal initiatives following discussions with Team Leader – Project to solve issues
• Attending to Customer complaints

Safety and Health:

• Make good use of security equipment supplied by the Company to be used on site in order to ensure that the team members are fully equipped
• Ensuring that Safety and Health Policies and Procedures are documented and communicated to everyone concerned (Employees and subcontractors) and that they are strictly followed
• Making sure that Safety and Health remains the utmost priority for the department and sensitizing staff and employees regularly on its importance
• Following the Company regulations pertaining to usage of vehicles
• Monitoring Safety and Health norms and regulations
• Ensuring that all employees wear the appropriate protective equipment at all times

Requirements

• At least 3 years of experience in a sales role, ideally in the construction industry.
• HSC holder
• Advanced Qualification – Course in Sales and Customer Service

Technical Competencies

• Sales tools and techniques
• IT Conversant
• Product knowledge

Behavioural Competencies

• Customer service
• Negotiating skills
• Reactivity
• Leadership
• Attentive to details
• Organisational skills
• Communication skills
• Quality focused
• Honesty and Integrity