Technical Administrative Support Officer

Provides efficient technical and administrative support in line with company standards.

To provide comprehensive technical and administrative support ensuring seamless coordination, timely processing, and high-quality service delivery in alignment with operational standards and client expectations.

Key Responsibilities

Administrative Support

• Provide administrative support to the sales team, including pipeline management and coordination of sales activities.
• Create and update client contacts and upload necessary documentation into the system based on provided information.
• Ensure the timely dispatch of client proposals, renewal notices, and policy schedules.
• Respond to incoming calls and email inquiries promptly and professionally in line with company service standards.
• Collaborate with internal teams to meet and exceed departmental Key Performance Indicators (KPIs).

Technical Support

• Prepare and process quotations received through various channels, ensuring compliance with company procedures and timely delivery.
• Generate and dispatch renewal notices within designated timeframes.
• Review and process claims as per underwriting guidelines and terms.
• Execute non-premium bearing endorsements such as changes in vehicle registration or assignations

Qualifications & Skills
Degree in Financial Services or working towards a Certificate of Insurance.
At least 2 years of relevant experience.
Strong attention to detail and MS Excel proficiency.
Good communication, planning, and problem-solving skills.
Customer-focused, flexible, and team-oriented.

Why Join Quantum Insurance?

At Quantum, we don’t just serve our customers — we support, inform, and empower them. You’ll be part of a growing, forward-thinking company that values integrity, innovation, and excellence.

 Note:

Quantum Insurance reserves the right to call only shortlisted candidates for interviews. We also reserve the right not to make any appointments following this advertisement and will not provide reasons for accepting or rejecting any candidate.