Team Leader - Data Analytics

The role of the Team Leader – Data Analytics is to lead a team whilst solving key business questions by deriving analytical insights from large datasets using appropriate skills, tools and techniques.

• The Team Leader – data Analytics will ensure that the scorecard and business rule engine function in an optimal way by monitoring, proposing and implementing appropriate enhancements. 
• The Team Leader will support the Head of Analytics in developing and implementing the Data Analytics strategy. 
  
• Lead and/or Collaborate with stakeholders to understand market trends, customer needs and pain points.
• Analysis of customer & market data and presentation of useful insights which will help shape Cim Finance’s offerings.
• Implementation of advanced modelling tools and techniques to support business growth
• Engage with stakeholders to understand their business drivers, challenges and analytics requirements to deliver actionable insights
• Develop and review scripts to extract relevant data to support analytical assignments and ensure data integrity and quality
• Explore and examine data from a variety of angles to determine hidden trends/opportunities and recommend solutions 
• Develop, deploy and automate dashboards showing key information and insights to the business based on data mining, analysis and visualisation
• Drive data governance initiatives to enhance awareness on use of data
• Lead the development, testing and implementation of scorecards, analytical models and business rules
• Provide inputs for the monthly Risk Analytics Form and ensure follow-ups of approved decisions
• Constant upskilling into advanced analytics and AI/ML, and recommend innovative solutions that can generate value for the business
• Supports the Head of Analytics in implementing the Data Analytics strategy and consolidating the Data Analytics team
• Skills sharing and coaching of members of the team
• Help in coaching team members on relationship development, service quality and risk.
• Coaches, develops and motivates team.
• Evaluates performance for growth opportunities and provides regular feedback.
• Ensure the right caliber of staff are recruited, and in accordance with company policy and procedures.
• Ensure that poor performance is remedied via support, training or disciplinary action as appropriate.
• Liaise with Human Resources on all employment issues.
• Build a positive team culture with strong positive engagement
• Maintain good relationship with key stakeholders and provide good customer service.
• Perform any other cognate duties as may be required within the Business Unit.