Spa Attendant

The Spa Attendant is accountable for ensuring that all guests receive requested treatments and service in accordance with the spa standard of excellence.

Duties and Responsibilities: 

• Provide a level of service which exceeds all guest expectations.

• Develop and maintain appropriate and quality relationships with the spa guests.

• Respond to all guest requests in a courteous manner.

• Ensure all areas of spa are kept clean and tidy according to Spa check list and health and safety standards.

• Handles all equipment in a proper manner. Organizes disposable items safely and timely.

• Practices accident preventive and safety measures in the Spa.

• Promptly record equipment issues in the logbook i.e. fixtures missing, etc, and notify the spa maintenance personnel.

• Restock professional products & linen in designated treatment room by completing the stock order sheet to ensure that the rooms are fully stocked at all times.

• Ensure effective liaison between spa therapists, receptionists and support therapists.

• Act as a support to colleagues by performing other tasks i.e. reception duties as and when required.