Senior Human Resources Manager - Leisure Cluster

We're looking for a 'Senior HR Manager' to provide leadership and oversight of all People Operations activities within the Leisure cluster.

• Lead, coach, and support the HR team to ensure high-quality HR service delivery.
• Define team priorities, allocate responsibilities, and foster accountability and service excellence.
• Mentor the HR Manager to strengthen their leadership capacity and operational expertise.
• Act as key advisor to the COO on all people-related matters, providing insights and recommendations for decision-making.
• Translate group HR strategies into cluster-level initiatives that are practical and measurable.
• Partner with the Head of People Operations to ensure consistency across clusters.
• Anticipate workforce risks and propose proactive solutions.
• Maintain strong visibility in the operations by spending regular time on-site in the various leisure entities.
• Build trusted relationships with BUs Managers, HODs, and operational teams to understand challenges and propose tailored HR solutions.
• Support managers in handling complex employee relations, disciplinary cases, and grievances.
• Ensure HR practices reflect engagement and performance culture.
• Oversee cluster-wide performance management, ensuring fairness and consistency.
• Identify high-potential employees and support succession planning with COO & Head of People Operations.
• Drive workforce planning to ensure optimal staffing levels and anticipate future needs.
• Champion initiatives that boost engagement, retention, and recognition.
• Establish and monitor People Operations KPIs (turnover, absenteeism, retention, training completion, etc.).
• Provide regular HR dashboards and reports to COO and Head of People Operations.
• Leverage data analytics to identify trends and propose corrective actions.
• Ensure effective use of HRIS and reporting tools for accuracy and efficiency.
• Prepare and manage the HR budget for the Leisure cluster.
• Oversee payroll, allowances, and benefits administration.
• Monitor HR cost efficiency and provide recommendations for optimisation.
• Ensure compliance with labour laws, HR policies, and group standards across the cluster.
• Monitor adherence to health, safety, and welfare standards.
• Manage sensitive employee relations issues with confidentiality and integrity.
• Escalate risks to COO and Head of People Operations, ensuring proactive mitigation.

• Degree in Human Resources Management, Business Administration, or related field.
• Professional HR certification considered is an advantage.
• Strong previous experience in HR/People Operations.
• Solid expertise in Mauritian labour laws, HR compliance, and employee relations
• Proven track record in talent management, workforce planning, and employee engagement initiatives.
• Strong analytical and data-driven mindset with ability to interpret KPIs and HR dashboards
• Excellent interpersonal, influencing, and advisory skills with senior stakeholders.
• Demonstrated leadership, coaching ability, and capacity to manage and develop HR teams.
• Excellent communication skills, with the ability to engage employees at all levels