Senior Customer Support Officer

🚨We're Hiring! | Senior Customer Support Officer
📍 Location: Mauritius
📢 Company: Delivoo Ltd

Delivoo Ltd is a local, tech-driven delivery platform transforming how Mauritians get meals, groceries, flowers, and everyday essentials — fast, sustainable, and with care.

We’re looking for a Senior Customer Support Officer to lead our awesome support team. If you're organized, solution-oriented, and passionate about great service, this could be your next move!

What You’ll Do:
✅ Support and guide Customer Support Officers
✅ Manage daily operations and live orders
✅ Work closely with merchants
✅ Handle payments, costing, and pricing updates
✅ Solve issues quickly and professionally

What We’re Looking For:
🔹 Strong leadership & communication skills
🔹 Calm under pressure and great at problem-solving
🔹 Detail-oriented and good with numbers
🔹 Comfortable with Excel and internal systems
🔹 Team player with a positive attitude
🔹 BSc in Communication or Management

Why Join Us?
🌱 Supportive team culture
🚀 Opportunities to grow
🙌 Make an impact in a fast-moving, local tech company