Security Supervisor

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MAIN DUTIES & RESPONSIBILITIES

• Ensure cleanliness, ambience, service readiness, staff grooming and hospitality culture.
• Monitoring attendance and time off.
• Assigning duties to specific employees based on role and skills.
• Supervising employees and assisting with tasks as and when necessary.
• Conducting performance reviews and sharing feedback with both upper management and team members.
• Responsible for making sure a well-trained security staff is always on duty and responsible for the proper execution of assigned duties.
• Ensuring that every aspect and detail of the shift runs smoothly, checking equipment, replacing broken parts, etc.
• Oversee the staffing, scheduling and on-site training of security guard assigned to different shifts.
• Provide information on personal activity, access card control and activity, as well as other security and safety related.
• Performs leadership, management and organization tasks to ensure team members’ work.
• Lead a team of security guards and lifeguard and maintain discipline and ensure they perform their duty as per SOP and as per details of duties.
• Intervene on the problem of door locks and safes. Take lock and safe reading, monitoring camera and remove footage in case of incident.
• In the absence of the Security Manager, the Security Supervisor also performs the following duties:
• Attend management meeting.
• Replying and sending mails.
• Give access to new operators on Onity Systems for doing, updating, and re-validating keys.
• Develop safety and security policies and coordinates safety activities.
• Assess physical security and safety risks.
• Investigate security breaches or occurrences and produce timely and concise reports.

• Ensure compliance with health, safety, and environmental regulations and standards.
• Any other cognate duties may be assigned.

CRITERIA

• Proven experience as a Security Supervisor or similar role.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations with composure.
• Thorough understanding of security protocols and best practices.
• Experience with security equipment and technology.
• Ability to conduct security audits and risk assessments.
• Knowledge of legal and regulatory requirements related to security.
• Ability to train and supervise security staff.
• Proficiency in using security systems and software.
• Fluency in English and French; knowledge of other languages is a plus.
• Knowledge of Microsoft Office applications including Outlook, Excel and Word.
• Ability to work flexible hours, including weekends and public holidays.