Sales and Marketing Coordinator

We are looking for a highly organised and commercially driven Sales & Marketing Coordinator to support the Sales team in driving occupancy, revenue and brand positioning.

This role acts as a key liaison between Operations and clients (Corporate, STO/DMC, Groups), ensuring smooth coordination, accurate reporting, timely quotations, and effective marketing support.

Key Responsibilities

• Prepare and manage RFPs, LNR contracts, STO contracts and group quotations
• Respond to client enquiries and ensure timely, accurate proposals
• Maintain sales reports, statistics, databases and marketing records
• Conduct rate checks (IHG, GDS, OTA platforms) and support rate loading processes
• Support corporate ID requests and contract administration
• Assist with marketing database management and online content/image audits
• Coordinate travel arrangements and provide administrative support to the Sales team
• Monitor key KPIs including Occupancy, ADR, REVPAR and cost of distribution
• Support up-sell and cross-sell initiatives

Requirements

• Hospitality qualification or relevant experience
• Minimum 2 years’ experience in hotel sales
• Strong administrative and reporting skills
• Proficient in hotel PMS, revenue systems and Microsoft Office
• Excellent communication skills in English (additional language is an advantage)
• Highly organised, detail-oriented and able to work in a fast-paced environment