Sales Engineer [IT Infrastructure & Cloud Solutions] - FRCI

We are looking for a Sales Engineer (IT Infrastructure & Cloud Solutions) to join our team. The ideal candidate will combine technical expertise with strong sales acumen to promote and sell our full range of infrastructure solutions, including systems, cloud security, telephony among others.

About Us:

FRCI is a leading provider of technology solutions and consulting services. At our core, we don't just implement systems; we help our clients understand their needs, rethink their processes to achieve their goals. We provide expert advice on the best systems for their needs, assist with implementation, and offer training and ongoing support. Our team of experienced professionals is dedicated to delivering the highest level of customer service and support.

“Our clients’ success is our success.”

Position overview:

We are looking for a Sales Engineer (IT Infrastructure & Cloud Solutions) to join our team. The ideal candidate will combine technical expertise with strong sales acumen to promote and sell our full range of infrastructure solutions, including systems, cloud security, telephony among others.

The role requires excellent communication skills, a consultative approach, and the ability to build strong client relationships. You will work closely with the Infrastructure Business Unit, consultants, and engineers to understand client needs, design tailored solutions and ensure successful delivery.

As we foster a learning & development culture, we provide opportunities for our team members to grow through continuous learning with online resources, workshops, and conferences.

Responsibilities:

• Identify, develop, and close new business opportunities for infrastructure solutions.
• Manage the full sales cycle, from prospecting and qualifying leads to negotiation and closing.
• Work with clients to understand their business and technical requirements, providing tailored solutions.
• Collaborate with the technical team to design and present proposals and solution demonstrations.
• Prepare and deliver sales presentations, RFP/RFQ responses, and solution documentation.
• Meet and exceed sales targets, contributing to the growth of FRCI.
• Maintain long-term relationships with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.
• Stay updated on industry trends and emerging technologies to position FRCI as a trusted partner.
• Engage in continuous professional development to strengthen both technical and sales skills. 

Requirements:

Education:

• At least a diploma/degree in Sales/IT/Engineering or a related field.

Experience:

• At least 3–5 years of proven work experience in Sales/IT/infrastructure solutions or a similar role.
• Experience in Sales is a must for this position.
• Familiarity with solutions such as servers, cloud services, storage, and security.
• Experience working with enterprise clients will be an advantage.
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Skills

• Ability to understand clients pain points
• Strong communication, negotiation, and presentation skills.
• Ability to translate technical solutions into business value for clients.
• Proactive, results-driven, and customer-oriented mindset.
• A team player with the ability to work independently.

In addition to an attractive remuneration package, we offer:

• A collaborative and supportive work environment
• Opportunities for personal and professional growth
• A culture that fosters innovation, creativity, and continuous improvement

If you thrive on providing effective technical assistance to clients and enjoy resolving issues through clear communication and problem-solving, this role is a good fit for you.