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SERVICE COORDINATOR

  • Port Louis
  • 21,000 - 30,000
  • Permanent
  • Added 19/09/2025 
  • Closing 05/10/2025
  • Human Resource Officer
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As a Service coordinator, you will be responsible for supporting the sales team, handling administrative tasks, and managing the daily planning of our Operators through excellent customer service and product knowledge.

 

He/She will have the following responsibilities:

 - Draw up and send quotations, pro-forma invoices, contracts, renewal letters and follow up of same.

- Update control sheets with new contracts, renewal, treatment report form, job sheets and planning of job teams.

- Liaise with Operators team and manage planning to ensure timely service.

- Contact customers and arrange appointments and or rescheduling to ensure timely service to customers.
- Update and prepare times sheets of PCO, bonus allowance and submit to HR department.
- Maintain client database.
- Liaise with Finance Department for delivery of consumables to PCO / billing etc.
- Maintain sales records and prepare sales report upon request.
- Provide secretarial support to the departmental Manager.
- Debtor management.
- GPS monitoring.

QUALIFICATIONS & SKILLS

 

- Higher School Certificate holder or equivalent.

- At least 2 years of working experience in sales/back office/Pest control.

- Be customer-oriented, proactive, dynamic, result oriented and good

  organization skills.

- Fluent in English and French (oral and written).

- Ability to work under pressure and respect tight deadlines in a fast paced

  environment.

- I.T proficient (knowledge of SAGE or any ERP would be an advantage).

Coroi Maurice Ltee

 

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