Quote Administration Coordinator (2537-QFC)

Our client, a luxury ecotourism company, is seeking to recruit a Quote Administration Coordinator who will report to the Operations Manager.

Responsibilities:

• Monitor all active quotes in real-time using internal tools and trackers.
• Identify internal or external blockers and either resolve or escalate as appropriate.
• Liaise closely with Journey Guides and Journey Designers to minimise lag during handovers.
• Ensure urgent or high-tier guest quotes are prioritised appropriately.
• Maintain daily visibility on quotes nearing the 48-hour threshold.
• Act as the go-to contact for quote status and flow queries.
• Drive accountability across teams by surfacing delays and proposing solutions.
• Contribute insights to SMIL leadership on quote performance trends.

Profile:

• HSC / Diploma.
• Excellent coordination and follow-through.
• Strong interpersonal communication, assertive yet collaborative.
• Analytical mindset with the ability to identify and resolve process bottlenecks.
• Calm under pressure, especially during high-quote-volume periods.
• Proactive and solutions-oriented.