Property Administrator

The Property Assistant will support the Property Management Team in the day-to-day management of properties, assisting with tenant relations and administrative tasks.

Duties & Responsibilities

1. Property Operations Support

• Assist in overseeing the day-to-day property operations, ensuring properties are well-maintained and compliant with regulations.
• Help manage tenant move-ins and move-outs, ensuring smooth and professional processes.
• Assist in lease administration, including renewals, terminations, and documentation, in accordance with company policies.
• Coordinate and track administrative tasks related to property operations to ensure timely completion.  

2. Tenant Relations Support

• Serve as a point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.
• Maintain positive tenant relationships by ensuring their needs are met and concerns are addressed promptly.
• Assist with rent collection processes, including reminders for overdue accounts and facilitating timely payments.
• Promote tenant satisfaction through proactive communication and attention to detail.  

3. Administrative and Documentation Support

• Maintain accurate records for lease agreements, tenant communications, and other property-related documentation.
• Assist in preparing and maintaining property management reports, including occupancy rates, rent collections, and lease statuses.
• Support the Property Management Team in preparing correspondence to tenants, including notices, reminders, and updates.
• Ensure all property-related documentation is organised, up-to-date, and compliant with company standards and legal requirements.

4. Compliance and Risk Management Support

• Maintain accurate records for lease agreements, tenant communications, and other property-related documentation.
• Assist in preparing and maintaining property management reports, including occupancy rates, rent collections, and lease statuses.
• Support the Property Management Team in preparing correspondence to tenants, including notices, reminders, and updates.
• Ensure all property-related documentation is organised, up-to-date, and compliant with company standards and legal requirements.

5. Customer care and Satisfaction

• Maintain accurate records for lease agreements, tenant communications, and other property-related documentation.
• Assist in preparing and maintaining property management reports, including occupancy rates, rent collections, and lease statuses.
• Support the Property Management Team in preparing correspondence to tenants, including notices, reminders, and updates.
• Ensure all property-related documentation is organised, up-to-date, and compliant with company standards and legal requirements.