Outlet Manager

As an Outlet Manager, your role encompasses various responsibilities to ensure the efficient operation of a specific outlet within a hospitality establishment.

1. Supervision and Staff Management:

   • Oversee the day-to-day operations of the outlet.
   • Train, supervise, and motivate staff members.
   • Ensure excellent customer service and adherence to safety protocols.

2. Financial Performance and Inventory Control:

   • Monitor sales targets and financial performance.
   • Manage inventory levels, order supplies, and minimize waste.
   • Implement cost-effective strategies.

3. Customer Satisfaction:

   • Interact with guests, address inquiries, and resolve complaints.
   • Maintain a welcoming atmosphere.

4. Marketing and Promotions:

   • Collaborate with the marketing team to develop and execute strategies.
   • Organize events or campaigns to attract customers.

Qualifications:

• Education: Relevant degrees such as Hospitality, Restaurant Management, Hotel and Restaurant Management, Business/Administration, or Culinary Arts are preferred.
• Skills: Familiarity with outlet menus, health department rules, liquor laws, and food and beverage preparation techniques.
• Experience: Minimum 2 years of retail management experience or 5 years as a Sales Person for a Fashion Retailer or lifestyle brand.