Operations Manager

Our client is a well-known player on the island and is part of a large Group of companies, with over 125 years of existence. They are currently looking for an Operations Manager.

Our client is a well-known player on the island and is part of a large Group of companies, with over 125 years of existence. They are currently looking for an Operations Manager.

Overall Purpose

To lead and manage day-to-day operations across all sites, ensuring the effective functioning of warehousing, logistics, garage, and refrigeration departments. The Operations Manager is responsible for delivering cost-efficient, high-performance operations while driving continuous improvement, optimizing resources, ensuring compliance, and developing teams to achieve business goals.

Key Responsibilities:

Operational Leadership

• Oversee daily operations across all sites and departments: warehousing, logistics, garage, and refrigeration.
• Ensure smooth coordination between departments for timely and accurate execution of operational plans.
• Monitor KPIs across functions to ensure high service levels and operational excellence.

Team & Resource Management

• Lead, develop, and manage site managers, department heads, and operational staff.
• Hire, onboard, and train team members to build a high-performing workforce.
• Promote a culture of accountability, safety, and continuous improvement.
• Ensure optimal manpower planning based on business needs and operational demands.

Efficiency & Cost Control

• Ensure efficient utilization of vehicles, equipment, manpower, and space across all operations.
• Identify and implement cost-saving initiatives without compromising service quality.
• Develop and manage operational budgets, track expenditures, and control variances.

Improvement Projects

• Drive and implement operational improvement and automation projects.
• Standardize processes across all sites and departments to improve consistency and productivity.
• Lead cross-functional initiatives to enhance operational reliability and responsiveness.

Compliance & Safety

• Ensure adherence to company policies, food safety standards (e.g. HACCP), and health and safety regulations.
• Conduct audits and reviews to maintain compliance and promote operational discipline.
• Monitor and improve housekeeping and workplace organization (5S) across all sites.

Communication & Reporting

• Provide regular performance and operational updates to senior management.
• Ensure effective communication across all levels of the organization.
• Maintain visibility of operational risks and escalate major issues with mitigation plans.

Key Competencies

• Strategic thinking and hands-on execution
• Strong leadership and team development skills
• Excellent organizational and project management abilities
• Analytical mindset with a focus on data-driven decision-making
• Strong interpersonal and communication skills
• High resilience and ability to perform under pressure
• Results-driven with a focus on efficiency and continuous improvement

Preferred Qualifications:

• Degree in Operations Management, Supply Chain, Logistics, Engineering, or related field.
• Minimum 7–10 years’ experience in a similar operational leadership role, preferably in FMCG, manufacturing, or distribution.
• Proven experience managing multi-site operations and cross-functional teams.
• Strong knowledge of warehousing, logistics, maintenance (garage), and refrigeration.
• Experience in managing budgets, cost control, and performance KPIs.

If you think that you have the right profile for this position, please apply. 

Proactive reserves the right: 

• To call only the shortlisted candidates for interview. 

• Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.