Supports and executes leasing across retail and commercial properties, managing tenant relationships and lease administration to ensure optimal occupancy, revenue growth, and efficient coordination across the retail portfolio.
Key Responsibilities
Leasing & Commercial Activities
Support the General Manager in executing leasing strategies for retail and commercial units to achieve occupancy and revenue targets.
Assist with marketing vacant units, coordinating site visits, and engaging with prospective retail tenants.
Participate in lease negotiations, renewals, and amendments in coordination with the General Manager.
Prepare commercial proposals, offer letters, and leasing documentation for new and existing tenants.
Conduct basic market research and rental benchmarking within the retail sector to support competitive leasing decisions.
Lease Administration & Documentation
Facilitate the end-to-end lease administration process, including document collection, verification, and KYC compliance.
Draft, prepare, and coordinate lease agreements, renewals, addendums, and termination notices with Legal and Finance teams.
Track key lease milestones such as commencement dates, expiries, rent reviews, and notice periods.
Ensure all executed lease documents are properly signed, scanned, filed, and archived in physical and digital systems.
Administrative & Operational Support
Perform general administrative duties including filing, scanning, document control, and record management for the leasing department.
Maintain accurate and up-to-date leasing databases with tenant, unit, and contract information.
Prepare routine and ad-hoc leasing reports (occupancy, expiries, renewals, vacancy status) for management review.
Support internal approval workflows and ensure timely follow-up on pending actions.
Tenant Relationship Management
Serve as a key point of contact for retail tenants for leasing-related matters, onboarding, and renewals.
Coordinate tenant communications related to lease conditions, rental adjustments, compliance requirements, and documentation.
Assist in addressing tenant queries and issues professionally, escalating where necessary.
Build and maintain positive tenant relationships to support retention and long-term portfolio performance.
Cross-Functional Coordination
Liaise with internal teams including Legal, Finance, Property Management, Marketing, and Operations to ensure smooth leasing execution.
Support coordination of shop fit-out handovers, lease commencement readiness, and tenant opening timelines.
Assist in preparing leasing presentations, dashboards, and portfolio updates when required.
Compliance & Risk Management
Ensure all lease documentation complies with company policies, legal requirements, and regulatory standards.
Support internal and external audits by providing accurate leasing records and documentation.
Monitor tenant compliance obligations and flag risks or delays to management.
Additional Responsibilities
Assist with leasing events, retail promotions, property viewings, and asset enhancement initiatives.
Perform ad-hoc administrative and leasing-related tasks as assigned by the Leasing Manager or Management.
Job Requirements
Minimum of 3 years’ experience in retail or commercial leasing, sales, property management, or a related commercial or financial role.
Bachelor’s degree in Business Administration, Real Estate, Finance, Marketing, or a related field.
Proficiency in Microsoft Office applications and the ability to use AI-enabled tools, digital platforms, and social media to support retail leasing and tenant communication.
Strong customer-focused mindset with a commitment to delivering high-quality service.
Good understanding of sales principles, negotiation, and leasing techniques within a retail or commercial environment.
Excellent interpersonal, written, and verbal communication skills.