Junior Reservation Consultant (2523-JAC)

Our client in the travel and tourism sector is seeking to recruit a Junior Reservation Consultant to join its team with a wide range of travel bookings from initial contact to completion.

Responsibilities:

• Managing Helpdesk enquiries, tasks and workload.
• Work on very high-profile accounts.
• Book all aspects of travel including accommodation, tours, activities and transfers.
• Invoicing & post travel rate queries.

Profile:

• Basic computer proficiency & understand of in-house systems.
• Data entry experience.
• Call centre experience beneficial but not necessary.
• Fluency in English mandatory.
• Candidates must be reliable with a good phone manner and customer services.
• Previous travel industry is preferable but not essential.
• Experience within a sales environment.
• Excellent communication skills.
• Strong customer service skills, with an eye for detail.
• Proactive, organised, hardworking, self-motivated and focused.
• A passion for travel and a desire to become a genuine Africa safari expert.
• Basic understanding of Travel Industry Rates.
• Well organised.