We are looking for an Invoicing Clerk/Sales Admin person who will be of support to our commercial team in our daily operations. If you have strong organizational skills, is a team player and have good communication skills both in French and English; then we would like to hear from you !

Invoicing & Sales Admin

 Duties and Responsibilities

• Preparing customer sales orders and invoices on time.
• Generating accurate invoices based on sales orders, purchase orders, or other relevant documents.
• Verifying invoice details such as product/service descriptions, quantities, prices, and tax calculations as per company and country legislation.
• Ensuring compliance with company invoicing policies and procedures
• Maintaining organized and up-to-date records of invoices, payments, and credits.
• Following up on daily sales orders and delivery planning with sales team.
• Liaising with sales team to ensure timely and smooth flow of delivery process and any information needed for delivery and client sales.
• Support sales team with the right information on deliveries and any issues pertaining to the commercial activities of the company.
• Issue invoices to customers on a daily basis and follow up with client.
• Handling clients’ queries and requests for sales/credit note  information.
• Reconciling invoices with purchase orders and delivery notes.
• Issuing credit notes such as return on invoices / damages from customers etc.
• Liaising with warehouse/logistics to work on reports on returns and credit notes.
• Resolving discrepancies such as to issue credit notes, review of initial order vs invoice.
• Filing of invoices and documents
• Coordinating with other departments for smooth operational support (store, marketing, logistics, finance)
• Generating regular reports on invoicing activities, such as invoice volume, credit notes, payment status, and outstanding balances.
• Any other admin work that may arise in the commercial department.

Requirements

• Minimum HSC or equivalent qualification or 3+ years of work experience
• Conversant with Microsoft Dynamics or other ERP like SAGE
• Proficient in English and French language – Both spoken and written.
• Previous experience in similar field
• Experience in admin, customer service or sales field.