In Resort Customer Service Officer

Welcome and assist clients in-resort, ensuring they enjoy a seamless and pleasant stay.

Provide information and support regarding excursions,transfers,and hotel services

Handle client queries, requests and complaints promptly and professionally

Coordinate with the operations and reservations teams to ensure service excellence

Maintain accurate records of guests interactions and feedback.

REQUIREMENTS:-Minimum 2 year's experience in customer service, preferably in travel, tourism or hospitality industry.

Excellent communication skills both oral & writte. English and French essentila a third language such as German, Arabic or Hindi could be a definite advantage

Strong interpersonal skills & a proactive and service oriented attitude

Ability to work on flexible hours,including weekends a & public holidays

Valid driver's licence will be an advantage.

Special Note: You may call Sylvette Dholah for any additional information on 57018869