Housekeeping Supervisor

The Housekeeping Supervisor oversees the daily activities of the housekeeping staff, ensuring cleanliness standards are consistently met throughout guest rooms, public areas, and back-of-house facilities.

Key Responsibilities:

• Supervise and coordinate the activities of housekeeping staffs
• Assign daily duties and responsibilities to team members.
• Inspect guest rooms, public areas, and back-of-house for cleanliness and adherence to standards.
• Provide training to new employees and ongoing support to current team members.
• Monitor and maintain inventory of cleaning supplies, linens, and equipment.
• Handle guest complaints or special requests in a professional and timely manner.
• Ensure compliance with all health and safety regulations.
• Collaborate with front desk, maintenance, and management to meet guest expectations.
• Maintain records of room occupancy, cleaning schedules, and staff performance.

Qualifications & Skills:

• Previous experience in a supervisory role in housekeeping or hospitality.
• Strong leadership and organisational skills.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to manage time effectively in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Clean Certificate of Character