Ceridian is one of the world’s most trusted Human Resources provider, specializing in HR and Payroll Services, Flexible Benefits and Employee Assistance Programmes (EAP). Our mission is to add value to HR by delivering HR services and solutions that maximise the value of our customers’ people.
JOB SUMMARY
To provide an effective and efficient service to our mid/night shifts colleagues
To provide support and administrative services in a helpful and professional manner to Ceridian Customers, Managers / Directors and to the Compensation & Benefit Team
1. Organize Transport for employees on mid/night shifts
2. Maintenance / changes on our transport system whenever required
3. Handling request of employees on our transport planner
4. Sending reports to transport supplier
5. Sending reports to Payroll Team for travel deduction fees monthly
6. Recording of anomalies and exception on our transport system database
7. Regular meeting with Catering Services, share feedback on quality / quantity of food / complains
8. Employee relations (dealing with requests / queries from Managers, TLs, Colleagues) and reporting to HRM / HRD for prompt action
9. Meeting with nightshift committee members and provide support / helps
10. Providing information and advice on HR related activities to team members and customers
11. Managing any emergencies with regards to Health & Safety and First Aid
12. Accompany nightshift colleagues to hospital / clinics whenever needed
10. Maintain proper filling
11. Look after facility and basic health & safety at night
12. Help nightshift colleagues with queries / complains regarding their medical claims and provide assistance
ESSENTIAL FUNCTIONS
General Co-Ordination
HR / Facility/ Transport / Claims / First Aider and other administrative experience and exposure is a plus
Knowledge of Mauritian legislation (IR) is a plus
Excellent customer service via telephone, and other forms of communication
Proficient knowledge of various office software (MS Excel, Word, Internet, PowerPoint). Strong written and verbal communication skills
Management skills is a plus
Ability to deal with confidential or sensitive information and handle basic conflict situations demonstrating a high degree of honesty and integrity
Excellent teamwork and collaboration skills
EDUCATIONAL/SKILL/EXPERIENCE REQUIREMENTS
Minimum Qualifications
Preferred Qualifications
Experience with Excel an asset
WORKING ENVIRONMENT & PHYSICAL DEMANDS
General office environment
Must be able to work in an environment of very tight deadlines
May be required to work beyond normal working hours to respond to client needs
May be exposed to behaviourally difficult customers on an occasional basis, occasional work interruptions, requirement to adjust work priorities, having to deal occasionally with unexpected deadlines