Front office trainee

Reception & Reservation intern supporting front desk operations, guest check-in/out, reservation handling, and customer service. Assists with administrative tasks, ensures smooth communication, and contributes to an excellent guest experience.

The Reception & Reservation Intern supports the Front Office team by assisting with daily guest services and booking operations. The intern welcomes guests, helps with check-in and check-out, answers inquiries, and provides clear information about hotel services.

They assist with managing reservations, updating booking systems, and coordinating arrival details. The role includes handling emails, preparing registration documents, and ensuring all guest information is accurately recorded.

The intern collaborates closely with the reception team to maintain smooth communication between departments, contributing to guest satisfaction and operational efficiency. A positive attitude, curiosity, and willingness to learn are essential. This position offers hands-on experience in hospitality, customer service, and reservation management within a dynamic hotel environment.