Front Office Manager

Preparing employee roster coordinates and supervises the front office duties in accordance to hotel procedures Promotes hotel facilities and services Training of front office staff EXPERIENCE Quality Assurance Handling Guest complaints Customer service Team management

RESPONSIBILITIES
Preparing employee roster
coordinates and supervises the front office duties in accordance to hotel procedures
Promotes hotel facilities and services
Training of front office staff
EXPERIENCE
Quality Assurance
Handling Guest complaints
Customer service
Team management
Communication
Sales and promotion
QUALIFICATION
HSC+ Diploma in Hotel Management+ 5 yrs experience at management level