Expert - Automation

The purpose of this role is to develop and deliver automated business processes through Robotic Process Automation (RPA) technology across the business. Working alongside key stakeholders and local experts, be able to elicit requirements

• Work alongside automation analyst to elicits business requirements from process owners, subject matter experts and key stakeholders at all levels of seniority.
•  Assist with analysing both new and existing opportunities and evaluates the business cases in order to assess the feasibility of automating each use case
•  Designs and configures non-complex process solutions in accordance with the design principles and standards specified and uses core workflow principles that are efficient, well structured, maintainable and easy to understand.
•  Problem solves issues that arise from processes and supports existing non-complex processes implementing change requirements as part of a structured change control process in a timely manner"
•  Proactive communication with business analyst, business stake holders, process controllers and management line (whenever required) through-out the course of a use case.
•  To co-ordinate with business SME and Analyst to creates and documents test procedures and test scenarios for the testing phase of each configuration. Ensuring regression testing does not impact further systems detrimentally.
•  Uses continuous improvement techniques alongside robotic technology to identify trends and brand new opportunities to further explore and develop Robotic Process Automation solutions through test and learn activities

Qualifications & Experience

• Bachelor’s Degree in Engineering/software-related technology (BCA/MCA/MS) or any relevant stream
• Technical demonstrable knowledge and exposure to fundamental theories, principles and concepts of UiPath software or other RPA solutions recommended.
• Apply best practice tools, techniques and standards to map and document the business processes in detail.
• Understanding of workflow based logic and the ability to both understand a business process from a workflow
• Strong Analytical bias, with the ability to pick up new skills relatively quickly
• Process mapping using Visio or other mapping tools
• Automation/Testing/Analytics/Machine Learning/other Technical background is an added advantage
• Good communication skills with the ability to elicit, question, probe and challenge others across the organisation
• Awareness or exposure to developing macros, formulae or any other coding activities would be beneficial
• Good Team Player

Skills/Specific Tasks/Activities 

Technical (e.g. Coding (Java), Testing (Unit))

• Process Improvement
• Communications and relationship management
• Apply best practice tools, techniques and standards to map and document the business process in detail

Functional / Domain (e.g. Underwriting, Claims Mgmt.)

• Knowledge of developing macros, formulae or any other coding activities would be beneficial
• Process mapping using Visio or other mapping tools

Business / Client Engagement (e.g. Marketing, Consulting)

• Strong communication skills with the ability to elicit, question, probe and challenge others across the organisation
• Relationship management with all stakeholders

People Engagement (e.g. Hiring, Training etc.)

• Good Team Player

Administrative / Compliance (e.g. Documentation, Quality etc.)

• Creates and documents procedures, scenarios and learnings of monitoring and controlling processes released into production