Customer Service Representative

The Customer Service Representative will be responsible for delivering high-quality service to clients by addressing their needs efficiently and courteously.

Responsibility  

• Process and follow up of all applications and agreements
• Provide good customer service and enhance the customer journey experience
• Collaborate with other department
• Sales and cross selling of CIM products
• Handle payments at the counter (cashiering)
• Handle and follow up of customer queries, complaints, and requests

• Minimum SC
• One year experience would be advantageous
• Ability to use Microsoft Office tools
• Good communication skills
• Ability to remain patient and calm in difficult or stressful situations
• Ability to work well under pressure
• Administrative skills