Coordinating Doctor

Medical Assistance Platform: Global medical support, advice, referrals, monitoring, evacuations, repatriations. WorkSafe Department: Health screening, vaccination support for frequent travelers and expatriates in remote locations.

• Responsibilities

  Medical Assistance

  • Participate in Medical Assistance Doctor roster
  • Ensure medical due diligence and case direction for all assistance cases
  • Provide medical advice, referrals, monitoring, and coordination for evacuations and repatriations
  • Maintain detailed and accurate documentation

  Medical Assistance Services

  • Assess and respond to medically related calls from clients
  • Provide telephone medical assessments and advice
  • Organize and supervise medical assistance, including obtaining medical reports and monitoring patient conditions

  Medical Liaison and Reporting

  • Communicate with clients, patients, and medical officers
  • Produce professional medical reports and maintain confidentiality
  • Liaise with client medical departments and insurance companies

  Medical Transportation

  • Maintain International SOS Medical Transportation Standards
  • Assess and coordinate medical evacuations and repatriations
  • Act as a medical escort when required

  Network Services and Referrals

  • Ensure patients are referred to appropriate medical providers
  • Update information on medical providers and facilities

  Case Escalation

  • Escalate cases as per International SOS protocol to relevant medical directors and advisors

  Promotion of Services

  • Participate in business development activities
  • Explain International SOS medical services to clients

  Required Skills and Knowledge

  • Accountability, confidentiality, ability to handle client-related funding
  • Ability to work under pressure and deliver results
  • Good interpersonal skills and service-focus mentality
  • Knowledge/experience within the commercial maritime industry (preferred)

  Required Competencies

  • Functional/Technical Skills
  • Composure
  • Customer Focus
  • Timely Decision Making
  • Listening
  • Organizational Agility
  • Perspective
  • Problem Solving

  Required Work Experience

  • Minimum 5 years post-graduate experience
  • Minimum 5 years private sector experience in Emergency Department or suitable General/Family Practice

  Required Qualifications

  • MBChB or MBBS
  • Medical Council of Mauritius Registration
  • Post-graduate qualification/experience in Occupational Health, Emergency Medicine, Travel/Tropical Medicine, Family Medicine (advantageous)
  • ATLS, BLS, and ACLS (advantageous)

  Required Languages

  • Excellent written and spoken French and English

  Values

  • Alignment with International SOS values: Passion, Expertise, Respect, Care

  Occupational Health and Safety Responsibilities

  • Work safely and report hazards
  • Undertake mandatory training
  • Obey health and safety procedures
  • Report workplace injuries or illnesses