The Commercial Officer is responsible for overseeing the organization’s commercial activities and driving profitability through effective management of sales, marketing, and strategic partnerships.
1. Sales and Marketing:
a. Develop and implement sales strategies to achieve company targets and increase market share.
b. Analyze market trends and customer needs to identify new business opportunities.
c. Coordinate marketing initiatives to promote the company’s products and services.
2. Contract Management:
a. Prepare, negotiate, and manage contracts with clients, vendors, and partners.
b. Ensure compliance with legal requirements and organizational policies in all commercial agreements.
3. Financial Analysis:
a. Analyze financial data to monitor the company's performance and profitability.
b. Prepare reports on sales forecasts, budgets, and financial projections.
4. Customer Relationship Management:
a. Establish and maintain relationships with key customers and stakeholders.
b. Address customer inquiries and concerns promptly to maintain high levels of satisfaction.
5. Team Collaboration:
a. Collaborate with other departments (e.g., operations, finance, and legal) to align commercial strategies with overall business objectives.
b. Provide guidance and support to the sales team to enhance performance and productivity.
6. Strategic Planning:
a. Participate in the development of business strategies and long-term plans.
b. Monitor industry dynamics and competitor activities to inform strategic decisions.