Client Relationship Assistant
- Port Louis
- Negotiable
- Permanent
- Added 14/08/2025
- Closing 25/08/2025
- Sophie Gopee & Sophia Leung Kan Yuen
To assist CROs in creating, nurturing, and managing long term business relationships with Individuals and SMEs clients, ensuring that they receive the customised service they need.
Main Duties:
- Assist in performing as key contact for selected customer relationships under the Team Leader’s guidance.
- Provide assistance to ensure on time and scheduled response to clients, within shortest delay.
- Assist CROs in providing competitive quotations and ensure follow-ups are done for same.
- Ensure adequate checking of insurance related documents / client instructions received.
- Perform detailed follow up on missing documents / documents requiring modifications, from insurers.
- Provide reports as and when needed by your reporting line.
Education And Qualifications:
Qualifications & Experience
- HSC or any other certification in management.
- At least 2 years’ experience in a similar position or in a customer service sector.
Specialised Knowledge and skills
- Excellent verbal & written communication skills.
- Good negotiation skills.
- Excellent interpersonal skills.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.
- Possess flexibility and adaptability to manage changing work requirements and varying volumes of work.
- Ability to work co-operatively and effectively within the team and the company.
- Ability to work independently and to carry out assignments to completion within set parameters.
- Ability to manage multiple tasks simultaneously, solve problems, and meets deadlines.
- Being proactive, accountable, and taking ownership of tasks assigned / duties to handle.
- Good computer proficiency (MS Office – Word, Excel, and Outlook).
City Brokers Ltd
- 2nd Floor-Harbour Front Building, John Kennedy Street, Port Louis, Mauritius