Client Manager – Corporate Banking

The Client Manager – Corporate Banking will be responsible for developing and maintaining a portfolio of Corporate Banking customers.

The Client Manager – Corporate Banking will be responsible for developing and maintaining a portfolio of Corporate Banking customers. The person will be required to conduct business reviews, sales research and customer relationship developments using market and industry information and risk management of the portfolio and ensure clients are satisfied with products and services offered.

KEY RESPONSIBILITIES:

• Maintain Relationship Plans for all customers in the portfolio such that contact, site visit with customer and performance report is prioritized.
• Assist customers in the absence of the Relationship Manager (RM)
• Prepare sale notes, offer letters & renewal letters
• Assist Relationship Managers by providing support to portfolios management of corporate clients and daily maintenance of accounts/ customer liaison
• Conduct financial reviews with clients to generate quality leads for Relationship Managers
• Develop internal relationships that enable the deployment of appropriate products which will drive revenue from existing and new customers
• Conduct customer reviews in line with Bank standards and implement any action as prescribed by Compliance Risk and Audit.
• Be fully involved in Account opening Process and work towards effecting TAT (Turnaround Time) and No RTS (Regulatory Technical Standards)
• Handle customers’ routine enquiries regarding the Bank’s standard tariff, deposit interest rates and general exchange rate information
• Deal with inward and outward payments (including obtaining necessary customer authorities)

PREREQUISITES:

• Relevant Bachelor Degree or equivalent qualification acceptable to the Bank.
• A detailed knowledge of the Business Banking set of products as well as a broad understanding of products available in the Bank
• For Complex products, will have a detailed knowledge of the requirements of the more sophisticated customers
• A detailed understanding of Regulatory guidelines and credit risk policies
• Strong computer proficiency with Microsoft Office.

SKILLS:

• Problem Solving and Analysis
• Communication Skills
• Understanding of Business, Government  and Industry Processes
• Interpersonal Style