Chief Executive Officer

Our Client is a trusted company in the chemical industry which specializes in providing a wide range of high-quality chemicals and solutions to various industries and has a strong commitment to customer satisfaction, product excellence, and environmental responsibility.

They are looking for a dynamic and dedicated professional to head an operations arm in Mauritius.

Duties and responsibilities:

Sales

• Proactively identify and pursue sales opportunities to achieve revenue targets and increase market share within the designated industries.
• Build and maintain strong relationships with existing customers, understanding their unique requirements and providing tailored chemical solutions.
• Conduct market research and competitor analysis to identify potential customers, market trends, and business growth opportunities.
• Prepare and deliver compelling sales presentations, proposals, and quotations that effectively communicate the value proposition of the company’s chemical product range.
• Collaborate with the sales team to develop innovative sales strategies, penetrate new markets, and meet overall sales objectives.
• Monitor and track sales performance, providing regular reports and recommendations to optimize sales effectiveness.
• Maintain accurate records of sales transactions, customer interactions, and inventory data in the company’s database.

 Customer Service

• Serve as point of contact for customer inquiries, providing prompt and professional responses to their queries and concerns.
• Address customer complaints and concerns with empathy and efficiency, ensuring timely resolution and customer satisfaction.
• Identify opportunities to enhance customer relationships, identify customer needs, and propose appropriate chemical solutions.
• Actively seek feedback from customers, relay valuable insights to the sales and management teams.

 Supply Chain & Logistics

• Collaborate with internal stakeholders to source products in Africa and enhance operational efficiency.

 Profile

• Sales and admin driven professional with a chemical/fertilizer background will be an advantage
• Proven experience in sales and logistics
• Strong knowledge of Import/Export, logistics operations, and sales techniques
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Exceptional organizational and time management abilities to handle multiple tasks and prioritize effectively.
• Analytical mindset with the ability to interpret data
• Ability to work independently

 Additional Information:

• The position is open to Mauritian citizens as well as expatriates
• This position offers the flexibility of working from home; however, the person may occasionally be required to travel for business purposes. Travel requirements will vary based on business needs.