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Business Support Executive

Riviere du Rempart
Negotiable
Permanent
Added 30/03/2026
Closing 29/04/2026

Kindly see job description below:

One of our client is looking for a Business Support Executive.

Kindly see below all details and the job descriptions:

Working Days: Monday to Friday
Working Hours: 8:15 AM to 4:30 PM

Work Experience: Minimum 3 years in a similar position

Academic Requirements: Degree in Business Administration/ BSC Chemistry

Main Purpose:
The job incumbent shall be responsible for providing operational and administrative support to the business developement & Sales team. He/She shall coordinate with different departments, supporting decision-making through reporting and analysis and ensuring smooth documentation and follow up across the organisation.

Key Responsibilities:

Product & Business Support:

Requests and follows up quotes from suppliers and clients
Assists sales team with order processing and required documentation
Ensures timely availability and communication of product documentation (MSDS/TDS/COA)
Coordinate with invoicing to validate purchase orders and prices

Administrative Support:

Monitors, updates and secures bulk purchase orders from clients and keeps track of same
Send bulk purchase orders tracking to clients as and when required
Provides clients with tracking updates and monthly reports
Maintains accurate customer records and secure filing of documents
Issues proforma invoices for clients as requested

Reporting & Analysis:

Prepares monthly sales analysis and trend reports for management
Monitors and report turnaround time for quotations and confirmations
Tracks budget versus actual and highlight variances
Provides sales performance reports to clients and management

Delivery & Payment Follow up:

Oversees that delivery of goods are done efficiently
Informs client of any discrepancy in delivery as advised by operations team
Follows up on payments and outstanding invoices

Stock Management:

Verifies accuracy of works carried out at client's place as per details obtained from storekeeper and update the system accordingly
Ensures updates and accurate price list as when required and communicates same to sales teams

Sales & Marketing Support:

Maintains and update client databases, sales pipelines and CRM systems
Supports Business Development and Sales Team in ensuring high service levels
Coordinates statement of Accounts with Finance team as and when requested

Client Relationship and Retention:

Handles client queries, complaints and feedback promptly
Monitor retention rates and analyses client behavior (order frequency, product mix, margins etc)
Compares growth from new versus existing clients
Identifies opportunities for cross-sell and upsell
Identifies over reliance on particular clients and predicts futures orders using trends and patterns
Tracks overdue invoices and payment patterns

Tender/ Costing:

Maintains supplier database with relevant information
Assists in preparation of tenders by selecting best suppliers based in price, product, country of origin, payment terms amongst others and provide same to sales te
Performs provisional costing for products by estimating costs and related charges by referring to internal software and providing same to MD or Sales team as required
Communicates with suppliers as and when requested

Hidden Company

Business Support Executive

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