Business Development Manager

Our client, a trusted and well-established player in the pharmaceutical business is looking for a Business Development Manager.

Our client, a trusted and well-established player in the pharmaceutical business is looking for a Business Development Manager.       

JOB PURPOSE:

The Business Development Manager drives growth across Private Pharma, VET, and OTC Operations through strategic sales leadership, customer relationship management, team development, and operational efficiency.

KEY RESPONSIBILITIES: 

Strategic Planning & Execution

To develop and execute comprehensive sales strategies that drive revenue growth and achieve company targets by:

• Developing and implementing effective sales strategies to achieve company targets.
• Analysing market trends, customer needs, and competitive landscape to identify opportunities.
• Setting sales goals and monitor performance metrics.

Product Development

• Following up on procurement processes for product tenders.
• Initiating and managing the procurement process for tenders/IQ/PO, ensuring product specifications are listed.
• Remaining focused on new opportunities within the specialty.
• Identifying and develop niche markets.

Market Expansion and Business Development

To drive company growth by securing new clients, increasing revenue, and expanding market reach by:

• Identifying and pursuing new business opportunities and partnerships.
• Expanding the company's market presence by entering new territories and segments.
• Developing and execute plans for product launches and promotional activities.

Sales Operations and Administration

To enhance the efficiency of operations through effective process management and timely project completion by:

• Overseeing the sales pipeline and ensure accurate forecasting.
• Preparing and present regular sales reports to senior management.
• Managing sales budgets and ensure optimal allocation of resources.

Customer Relationship

To prioritize customer satisfaction and loyalty through exceptional service and effective communication by:

• Building and maintaining strong relationships with key clients and stakeholders.
• Addressing customer inquiries and resolve issues promptly.
• Conducting regular client meetings to ensure satisfaction and uncover new opportunities.

Cross Functional Collaboration

To enhance cooperation and coordination across departments to drive overall business success by:

• Fostering a positive and communicative team atmosphere.
• Communicating closely with the sales team on commercial information and opportunities.
• Collaborating with the technical team and suppliers to resolve customer events.
• Working closely with marketing, product development and other sales teams.
• Providing and sharing market feedback to inform product enhancements and marketing strategies.
• Collaborating with finance and operations to align sales efforts with overall business goals.

To enhance the skills and effectiveness of the team through training, support, and strategic guidance by:

• Recruiting, training, and mentoring sales team members.
• Setting performance expectations and conduct regular evaluations.
• Foster a high-performance culture through motivation and recognition.

Manage Stock Level

• Track stock levels and ensure the replenishment of fast-moving products.
• Highlight products with short expiry dates or dormant items where applicable.
• Maintain consignment registers where applicable. 

Debtors

• Ensure timely invoicing of deliveries.
• Close store forms and invoices within two weeks.

Regulatory Compliance and Ethics and Adherence to Company policies

To identify, mitigate, and manage risks effectively while ensuring prompt resolution of customer complaints by:

• Maintaining compliance with company mission, values, and vision.
• Engaging professionally with customers and demonstrate integrity.
• Adhering to national and local regulations and safety standards.
• Taking responsibility and be accountable for health and safety measures.
• Strictly following internal procedures according to ISO Standard.
• Ensuring all sales activities comply with industry regulations and company policies.
• Promoting ethical sales practices and integrity in all business dealings.
• Staying informed about changes in healthcare regulations and adjust strategies accordingly. 

Human Capital

• Supervise team performance by setting clear expectations, providing regular feedback, and conducting performance evaluations.
• Identify training and development needs, and implement targeted improvement plans to build individual and team capabilities.
• Recruit, onboard, train, and mentor team members to ensure a skilled and effective workforce.
• Foster a high-performance culture through continuous support, motivation, and recognition of achievements.
• Promote discipline, accountability, and effective conflict resolution within the team.
• Ensure strict adherence to health and safety regulations and promote a culture of compliance.
• Encourage continuous learning through participation in formal training, self-directed study, and on-the-job development.
• Facilitate the transfer of knowledge and best practices across the team to build collective expertise.

Qualifications/Professional Qualifications

• HSC
• Tertiary qualification in science, engineering, or business field preferred; nursing accepted.
• Registered Pharmacist at the Pharmacy Council.

Experience

• At least 7 years of experience in healthcare and marketing, hospital/ clinical environment.

Skills & Competencies

• Excellent communication, presentation, negotiation, and selling skills.
• Strong planning and organizational skills.
• Ability to work independently and in a team.
• Product Knowledge: In-depth understanding of Pharmaceutical Products specifications, features, and applications.
• Quality Assurance: Understanding of quality assurance processes and procedures related to medical devices.
• Industry Trends: Keeping up-to-date with technological advancements and emerging trends.
• Technical Documentation: Proficiency in creating and interpreting technical documentation, manuals, and product specification.

Proactive reserves the right: 

• To call only the shortlisted candidates for interview. 
• Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate