Bar Supervisor

We are seeking a skilled and customer-focused Bar Supervisor to join our team. If you have a passion for hospitality, a keen eye for detail, and strong leadership skills, we invite you to apply.

Key Responsibilities:

• Guest Service:

  • Greet guests upon arrival and guide them to their tables when the hostess is unavailable.
  • Take orders and offer recommendations, ensuring thorough knowledge of the menu.
  • Communicate with kitchen staff regarding orders and any special requests.
  • Ensure guest satisfaction by engaging with guests and addressing complaints promptly.
  • Use suggestive selling and up-selling techniques to boost restaurant revenue.

• Mise-en-place:

  • Prepare and maintain the bar area for daily operations, including setting up tables, clearing soiled plates, and ensuring a sufficient supply of glassware, cutlery, and linen.
  • Conduct inventory checks and assist with setting up and clearing outdoor events/functions.

• Cashiering:

  • Operate the cashiering system according to established procedures.
  • Prepare guest bills, handle cash and credit card transactions, and comply with audit requirements.
  • Maintain accurate financial records and close bills on room charges per company standards.

• Bar Service:

  • Set up the bar for daily operations, maintaining cleanliness and compliance with health and safety standards.
  • Dispense beverages according to guest orders, ensuring correct timing, mixture, and appearance.
  • Engage with guests to ensure satisfaction and report feedback to the F&B team.
  • Prepare and submit necessary reports, including breakage/loss forms, bottle sale reports, inter-bar transfer forms, requisition forms, and temperature record sheets.

Qualifications:

• Previous experience in a supervisory role in a bar or restaurant setting.
• Excellent customer service skills with a focus on guest satisfaction.
• Strong leadership and team management abilities.
• Knowledge of health and safety regulations and cash handling procedures.
• Ability to work in a fast-paced environment and adapt to changing demands.

Ready to take the next step in your career? We're eagerly awaiting your application!