Assistant Manager - Pension Administration

• Experience in pension administration. • Good understanding of regulatory requirements and pension-related processes. • Strong supervisory skills and ability to guide and develop junior staff.

About ITL Administration Ltd

ITL Administration Ltd holds a licence from the FSC to operate as a Pension Fund Administrator. The company is a subsidiary of Intercontinental Trust Limited, one of the leading management companies in Mauritius.

We are seeking a Manager or Assistant Manager (depending on candidate experience) for our Pension Administration team. The successful candidate will primarily focus on operational duties, supervise the junior administrator, and provide support during business development meetings.

Roles and Responsibilities:

Operations:

• Oversee and ensure smooth execution of day-to-day pension administration tasks.
• Supervise and provide guidance to the junior colleagues, ensuring accuracy, efficiency, and compliance with established processes.
• Review contributions, benefits processing, monthly reconciliations, and other operational tasks, maintaining appropriate checks and balances.
• Maintain and improve operational methodologies, processes, and templates used for pension administration services.
• Liaise with senior management to ensure operational compliance and accurate reporting (dotted-line reporting).
• Keep abreast of local and international pension industry developments and proactively suggest operational improvements.

Client Relationship & Business Development Support:

• Assist senior management in client meetings, contributing technical insights and expertise in pension administration.
• Support business development initiatives through technical presentations, preparation of materials, and follow-up activities.
• Maintain excellent client relationships to ensure satisfaction and continuity.

Technical Expertise:

• Demonstrate strong technical knowledge of pension administration practices, regulations, and industry standards.
• Provide technical guidance and training to junior team members.

Requirements and Skills:

• Experience in pension administration.
• Good understanding of regulatory requirements and pension-related processes.
• Strong supervisory skills and ability to guide and develop junior staff.
• Excellent communication, organizational, and interpersonal skills.
• Ability to effectively engage in business development activities and support client-facing meetings.
• Bachelor’s degree in Business, Finance, or a relevant field; additional professional qualifications will be advantageous.