Assistant Manager – Enterprise Solutions (IT and Cloud Services)

Providing technical leadership and oversight for infrastructure/cloud projects while contributing to presales engineering, solution design, and client engagement.

Main Duties and Responsibilities:

• Collaborate with the sales and bid teams to assess client needs, prepare solution proposals, and deliver technical presentations or demos
• Act as a technical advisor to key clients throughout the solution lifecycle — from proposal to implementation
• Develop BoMs, architecture diagrams, SoWs, and technical documentation for RFP responses or custom bids
• Design tailored infrastructure, hybrid cloud, and M365/Azure solutions for enterprise clients, balancing performance, scalability, security, and cost
• Lead deployments and solutions of Windows Server platforms, Active Directory, Azure AD, virtualization (VMware/Hyper-V/Openstack), Linux and Microsoft 365 services for Enterprise clients
• Enforce cybersecurity controls, compliance policies, and DR readiness aligned with best practices (e.g. ISO 27001, CIS benchmarks)
• Mentor and support junior engineers and L2/L3 support teams in terms of continuous coaching and training
• Conduct client workshops, PoCs, or knowledge-transfer sessions as part of ongoing service delivery and engagement

 Required Qualifications and Experience:

• Minimum Degree in IT, Computer Science, or equivalent experience in the field
• Professional certifications: VMWare Certifications, VSP-HCI, VTSP -HCI Microsoft Enterprise Certifications in Microsoft 365 and Azure, Network & Security certificate in Firewalls, Endpoint protection certificates will be an advantage
• At least 7 years of hands-on experience in IT infrastructure or cloud engineering, with minimum 2 years in a senior or lead role
• Strong understanding of Enterprise Backup solutions such as Veritas/Veeam/Symantec, Microsoft cloud stack (Azure, M365, Exchange Online, SharePoint, Teams), virtualization, networking, and security.

 Required Skills and Aptitudes:

• Leadership qualities and ownership of solving problems
• Analytical and design thinking
• Good communication and influencing skills
• Ability to work cross functionally

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